Shipping & Returns

Shipping & Order Values - Australian Customers

1) Delivery costs to customers in NSW, ACT, VIC, SA & QLD Metro & WA Metro are the same are:

Processed in the Shopping Cart at the time of placing an order.

OR

2) You can Pick-up your order from our warehouses in Sydney, Brisbane or Perth.

OR

For TAS, NT, QLD, SA, WA or Regional NSW & VIC Customers, additional freight charges may apply for BULKY or HEAVY goods. If extra freight charges apply, you will be contacted prior to despatch.

Shipping & Order Values - New Zealand Customers

1) Delivery costs to customers in New Zealand are:

Processed in the Shopping Cart at the time of placing an order.

OR

2) You can Pick-up your order from our warehouse in Auckland.


After something not stocked in NZ?
You can order any item from our range!

Your item will be shipped to you ASAP & you will not incur any extra freight charges. We want your feedback about other items you would like us to stock in NZ.
Ad-hoc Freight Charges
We reserve the right to charge freight or modify the documented freight charges on any order (ie promotional items etc.) however if undocumented freight charges are going to be charged, you will be contacted prior to despatch for approval.

Returns
We reserve the right to charge a restocking fee for incorrectly ordered goods. Please discuss this with our Customer Service staff prior to sending incorrectly ordered goods back for credit.